Terms of Service

Introduction

Welcome to Abu Talib Studio ("we", "our", "us"). These Terms of Service govern your use of our website and services. By using our services, you agree to be bound by these terms. If you do not agree to these terms, please do not use our services.

Service Description

Abu Talib Studio provides government and digital services. Our services include:

• •Government license and registration services (Trade License, VAT, TIN, etc.)
• •Website and mobile app development
• •Digital marketing services (SEO, social media, etc.)
• •Graphic design and branding
• •Business document preparation (business plans, proposals, etc.)
• •IT consulting and support

Order Process

To receive our services, you must follow this process:

• •Select the service you need
• •Provide necessary information and documents
• •Complete payment after order confirmation
• •We will deliver the service within the specified timeframe
• •You can leave a review after service delivery

Payment & Pricing

Our service pricing and payment policy:

• •All prices are payable in Bangladeshi Taka (BDT) or USD
• •Each service price is listed on our website
• •Order processing begins only after payment is completed
• •We accept bKash, Nagad, Rocket, bank transfer, and other online payments
• •You will receive a confirmation message and receipt after payment
• •No surcharge — the listed price is the final price

Delivery Time

Delivery timeframes depend on the type of service:

• •Digital services: within 24-72 hours
• •Website development: as agreed (typically 7-30 days)
• •Government services: depends on government process (typically 3-15 business days)
• •Graphic design: within 24-48 hours
• •Urgent service may incur additional charges

Refund & Cancellation Policy

Our refund and cancellation policy:

• •100% refund if order is cancelled within 24 hours of payment
• •50% refund if cancelled after work has begun (based on progress)
• •No refund after full service delivery
• •For government services, refund applies after deducting government fees
• •Full refund if we cannot provide the correct service due to our error
• •Refund processing may take 3-7 business days

Liability & Disclaimer

Our liability and disclaimer terms:

• •We are committed to providing our services with the highest quality
• •We provide no warranty unless explicitly stated
• •We shall not be liable for any indirect damages
• •We are not responsible for third-party services (e.g., hosting, domains)
• •We shall not be liable for delays due to force majeure (natural disasters, government orders, etc.)

Prohibited Activities

The following activities are prohibited when using our services:

• •Engaging in illegal or harmful activities
• •Unauthorized access to our systems or website
• •Stealing or misusing other users' information
• •Providing false information or documents
• •Unauthorized use of copyrighted material
• •Spreading spam, malware, or harmful code
• •Any activity that violates the law

Intellectual Property Rights

All designs, websites, apps, content, and intellectual property we create are owned by us. When you purchase a service from us, you receive the right to use it, but ownership remains with us unless explicitly stated otherwise.

Support & Assistance

If you have any questions about our services, you can contact us:

• •Phone: +88 01931-630628
• •Email: info@abutalibstudio.com
• •WhatsApp: +8801931630628
• •Office hours: Sat-Thu, 9 AM - 9 PM
• •We typically respond to messages within 24 hours

Changes to Terms

We may update these terms from time to time. For significant changes, we will post a notice on our website. Your continued use of our services after changes constitutes acceptance of the updated terms. The date of the latest update is listed at the bottom of this page.